CANCELLATION POLICY

Cancellation Fee
[Regular customers]
[For course reservations] From 1:00am two days prior to your visit, 30% of the course fee (per person) will be charged.
[If reserving a seat only] A fee of 1,000 yen (per person) will be charged from 1:00 a.m. on the day before your visit.
Major changes or cancellations to your reservation will be accepted up to 3 days before the date of use. If you make major changes or cancellations after that date, a cancellation fee will be charged.
This also applies to cancellations due to infection prevention measures, natural disasters, or bad weather. The fees are as follows:
2 days before the reservation date: 30% of the reservation amount
The day before the reservation date: 50% of the application amount
On the day of the reservation: 100% of the reservation amount
*If a cancellation policy is stated in the plan, the cancellation policy in the plan will take precedence.
[Group and private use guests]

Major changes or complete cancellations of your reservation will be accepted up to one month prior to the date of use.
Any major changes or complete cancellations made after that will incur a cancellation fee.
*This also applies to cancellations due to infection prevention measures, natural disasters, or bad weather. The fees are as follows:
1 month to 8 days before the reservation date: 10% of the application amount
7 to 4 days before the reservation date: 30% of the application amount
3 to 2 days before the reservation date: 50% of the reservation amount
The day before or the day of your reservation: 100% of the reservation amount